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      Chat Overview
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        Chat Overview

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          Article summary

          Using the Chat feature, you can send real-time messages between Steelhead Users within your company. Save time on the floor by communicating with the front office through Steelhead messaging.

          1. From any page in Steelhead, click the Chat Hub in the lower right corner. Click the bar at the top of a Channel to minimize it again.

          2. Select a Channel to open it beside the Chat Hub. You can open as many Channels as you can fit across your screen.

          3. Click Pin This Channel to give that Channel priority.

          4. As you click through different pages within Steelhead, your Chat tabs will stay constant.

          5. Click this icon to open the main Chat page.

          1. From your main Chat page, you can create Channels or Direct Messages.

          1. You can also send links to reference any entity within Steelhead, for example Sales Orders, Work Orders, Invoices, Quotes, Part Numbers, Inventory, etc. Backlinks appear on the right side of that chat screen.

          8. Within each chat, you can see all members included in that chat.

          9. Members of "Support" Channel:

          10. Use the icons in the message bar to edit text with Bold, Italic or Strikethrough, send Links, Mention coworkers, and send Emojis.

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