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User Accounts and Passwords
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Login to your Account
Go to https://app.gosteelhead.com/Account to log in to your account.
- Use your email and password to login
OR - Use your PIN if it has been enabled for the device
Setting a Password
Create a password that cannot be easily guessed by others. If a password is forgotten, it can be reset.
Password Requirements
New passwords in Steelhead must meet the following minimum requirements. Passwords that meet "Strong" criteria are highly recommended.
Minimum requirements:
- Cannot reuse portions of your email address
- Cannot include your email address
- Must be at least 8 characters
- Must include 3 of the 4 of:
- Upper Case letters
- Lower Case letters
- Numbers
- Special Characters
Reset your Password
- If you cannot remember your password, click on the "Forgot your password?" link.
- Enter the email you use for your Steelhead account. Click the "Send Forgot Password Email" button.
- If the email you entered is linked to a Steelhead account, a link to reset your password will be emailed to you.
If the "Forgot your password?" link is not seemingly allowing you to reset your password, contact someone of management who might have access to update user information.
Account Settings
- Visit https://app.gosteelhead.com/Account to access your Steelhead account. In your account page, you can:
- Change your Account Name
- Change your Account Avatar
- Change your Password
- Set up your PIN Login
- Save your user signature for easy signing of materials in Steelhead (i.e. Packing Slip, Bill of Lading, etc.)
User Settings
The main Users page is where many pieces of user information can be updated. Here, user permissions can also be updated. Only those allowed have access to this.
Clicking the edit pencil when you open the user profile will open a dialog where user details can be updated:
User name, email, password, PIN, role, permission groups, default timesheet product, hourly, supervisor, and custom inputs.
Also on this page:
- New users can be created
- Input schemas can be configured
- User table can be searched, filtered, and ordered
- Export CSV
If needed, operators can remotely lock and unlock other users' accounts from here on the User Accounts menu: