User Accounts and Passwords

Login to your Account

Go to https://app.gosteelhead.com/Account to log in to your account.

• Use your email and password to login
  OR
• Use your PIN if it has been enabled for the device.

Setting a Password

Create a password that cannot be easily guessed by others. If a password is forgotten, it can be reset.

Password Requirements

New passwords in Steelhead must meet the following minimum requirements. Passwords that meet "Strong" criteria are highly recommended.

Minimum requirements:

• Cannot reuse portions of your email address
• Cannot include your email address
• Must be at least 8 characters
• Must include 3 of the 4 of:
  • Upper Case letters
  • Lower Case letters
  • Numbers
  • Special Characters

Reset your Password

1. If you cannot remember your password, click on the "Forgot your password?" link.
2. Enter the email you use for your Steelhead account. Click the "Send Forgot Password Email" button.
3. If the email you entered is linked to a Steelhead account, a link to reset your password will be emailed to you.

Account Settings

• Visit https://app.gosteelhead.com/Account to access your Steelhead account. In your account page, you can:
  • View Timesheet related features (if you are an hourly User).
  • Change your Account Name
  • Change your Account Avatar
  • Change your Password
  • Set up your PIN Login
  • Save your User signature for easy signing of materials in Steelhead (i.e. Packing Slip, Bill of Lading, etc.)
  • Set preferred Fish Link (if you click the Steelhead logo in the top left, it will bring you to this link. Many Users prefer to use the Fish Link as a shortcut to the module they use most often).

User Settings

The main Users page is where many pieces of User information can be updated. Here, User permissions can also be updated. Only those allowed have access to this.

Clicking the edit pencil when you open the User profile will open a dialog where User details can be updated:

User name, email, password, PIN, role, permission groups, default timesheet product, hourly, supervisor, and custom inputs.

Also on this page:

• New Users can be created
• Input schemas can be configured
• Users can be archived and unarchived
• User table can be searched, filtered, and ordered
• Export CSV

Locking and Unlocking Accounts

A User's account will lock if the password to the associated email is attempted and failed five consecutive times.

If needed, administrators can lock and unlock users' accounts on the Users main page.
User access status is found in the "Is Locked Out" column:

• The "Unlock" button means the user can't currently access their account. When clicked, the user's account will be unlocked and they will be able to access their account.
• The "Lock" button means the user can currently access their account. When clicked, the user's account will be locked and they will not be able to access their account.

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