Send Emails from Steelhead with a Different Email Address

    Send Emails from Steelhead with a Different Email Address


    Article summary

    Send Emails from Steelhead with a Different Email Address

    To send emails from Steelhead using your own email address rather than the update@orders.gosteelhead.com email, you can use the Simple Mail Transfer Protocol (SMTP) option in the Management section of Domain Settings:
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    Before setting up SMTP, here are some things to consider:

    • SMTP works as a buffer between Steelhead and your email
    • Sending via SMTP means that email deliverability is not tracked in Steelhead, since the emails are being handled by your email client
    • Other Email details can be edited in the "Management" section of Domain settings, such as:
      • Customer Email Template
      • Customer Email Subject Line

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