Sage 50 Integration Troubleshooting

    Sage 50 Integration Troubleshooting


    Article summary

    Failure to Connect: "Unable to connect to the company due to insufficient authorization. Your current status is: Pending."

    1. Close and reopen Sage 50
    2. When the “Third Party Application Access” dialog appears, select “Always allow access”
    3. Click OK

    Unable to load config file

    1. Go to the Sage 50 integration in Steelhead
    2. Click the Connect Current User button
    3. Download the configuration file “steelhead-sage50.json”
    4. Make sure the configuration file is saved in the same folder as the
      connector application
    5. Restart the connector

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