PIN Login

    PIN Login


    Article summary

    Enabling PIN Login

    To enable users to log in using a Personal Identification Number (PIN) rather than an email and a password:

    1. Navigate to Domain settings.
      Screenshot 2025-01-15 at 10.45.17 AM.png

    2. Toggle on the PIN Login option (specific to each device).
      Screenshot 2025-01-15 at 10.45.33 AM.png

    3. Navigate to Account page to set PIN login.
      Screenshot 2025-01-15 at 10.45.49 AM.png

    4. Under the "Pin Login" section, click "Update Pin Login" and enter in the PIN you want to use.
      Screenshot 2025-01-15 at 10.46.03 AM.png

    5. Save the PIN to enable use for the device.

    Screenshot 2025-01-15 at 10.46.18 AM.png

    Set PINs for Other Users

    If you are authorized to edit User Permissions, you can create/update PINs for other users. To do this:

    1. Go to the Users page.
    2. Click the edit icon next to the user.
    3. Type in new PIN for the user in the "Set Pin" field.
      If the PIN has already been set, first click the "Update PIN" button.
    4. SAVE
    PINs must be unique!

    If you choose a PIN that is already registered, you will not be able to save!

    PINs are also used for Timeclock Mode.

    Device Lockout

    Entering an incorrect PIN consecutively five times will lock the device.

    To unlock a device:

    1. Navigate to the Domain page.

    2. Click the "Unlock Devices" button.
      Screenshot 2025-03-11 at 9.45.56 AM.png

    3. Click the "Unlock" button next to the locked device.

    User Account Lockout

    A User's account will lock if the password to the associated email is attempted and failed five consecutive times.

    To unlock a user's account:

    1. Navigate to the Users page.
    2. Click the "Unlock" button next to the user whose account is locked.
      Screenshot 2025-03-11 at 9.38.22 AM.png

    For more details, visit Locking and Unlocking Accounts.

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