Packing Slip Number on Invoice Description is Different From Packing Slip Number

    Packing Slip Number on Invoice Description is Different From Packing Slip Number


    Article summary

    A: When a Packing Slip is combined with another, the Master Packing Slip number shows up in the 'Description' on Invoices.

    However, you may only link the Packing Slip item to its original Packing Slip number. The description Packing Slip number is the one that the customer received and signed.

    Packing Slip Line Info:

    In order to have your Packing Slip lines and Invoice lines match, you need to make sure that the parts are unracked or unseparated before they enter Shipping

    • If they are still on a rack, the racked parts will be on a separate line on the Packing Slips, since Packing Slips pull their information from parts
    • The Invoices pull their information from the Sales Order lines, so they will not match up if parts are separated

    The quantity would not match up if the parts are separate if you create the Invoice from the Packing Slip since they pull their information from different locations

    • In order for them to match up, the parts would need to be unracked/unseparated before they enter Shipping

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