Create Chats and Channels in Steelhead

    Create Chats and Channels in Steelhead


    Article summary

    To Create a Channel for Organizing Messages in Steelhead:

    1. From any page in Steelhead, click the Chat Hub in the lower right corner.

    1. Click the icon to open the main Chat page, or click + Create Channel within the Chat Hub.

    3. From the main Chat page, click the + to add a new Channel.

    4. Give the Channel a Name, and add as many members as you'd like by selecting them from the dropdown list.

    5. You can make Channels Public (any user can add members to the chat)

    6. Or make the Channel Private (only you and admins can add members to the chat)

    7. Click SAVE

    To Create a new Direct Message:

    1. Click the + to add a new Direct Message from the main Chat page:

    2. Or select the Direct tab from the Chat Hub and click on + Create Direct Message

    3. Click the dropdown to add Members to the Message.

    4. Select as many Members as you'd like.

    5. Click SAVE

    To Add Members to an Existing Chat:

    1. Inside your Channel or Direct Message screen, click to see the list of members included.

    2. Click + INVITE MORE to add members.

    See Chat Overview here.


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