Create Chats and Channels in Steelhead

To Create a Channel for Organizing Messages in Steelhead:

1. From any page in Steelhead, click the Chat Hub in the lower right corner.
   

2. Click the icon to open the main Chat page, or click + Create Channel within the Chat Hub.
   

3. From the main Chat page, click the + icon to add a new Channel.
   

4. Give the Channel a Name, add as many members as you'd like by selecting them from the drop-down list, make the channel either public (any user can add members to the chat) or private (only you and admins can add members to the chat), and click SAVE.
   

To Create a new Direct Message:

1. Click the + icon to add a new Direct Message from the main Chat page.
   

2. Or select the Direct tab from the Chat Hub and click on + Create Direct Message.
   

3. Click the drop-down to add as many Members to the Message as you'd like, and click SAVE.
   

To Add or Remove Members from an Existing Chat:

1. Inside your Channel or Direct Message screen, click the grouped avatars to see the list of members included.

2. Click +INVITE MORE to add members. Use the trash can icon to remove any member.

See also: The article titled, "Chat Overview."