Accounts Receivable

    Accounts Receivable


    Article summary

    The Accounts Receivable system in the Accounting module is the place to review payments due from your customers, send them statements, enter payments received, and deposit funds to your bank accounts. You can access links to Sales Orders, Invoicing, and payment history from individual bank transactions.
    Here's how to get started:


    The Invoicing Dashboard is accessible through the Shipping & Invoicing Section of the Homepage. A Sales Order which has been filled can be seen in the Invoicing Dashboard, in the Sales Orders section. Check the box and click CREATE INVOICE.

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    Fill out the information. Click CREATE INVOICE.

    The Sales Order that has been invoiced no longer appears in the Invoicing Dashboard, but the related Invoice does, in the Invoices section. Click the A/R Sync icon next to the Invoices you'd like to send to Accounts Receivable (The red dot on the sync icon signifies Invoices that haven't been synced yet).

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    Double check your Journal Entry Date, AR Account, and Income Account selections, then click FINALIZE.

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    Click A/R to jump into Accounts Receivable.

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    Select "Preview Statements" in the sidebar menu. Select your Customer, Statement Type, and "As Of" Date. Click GENERATE STATEMENT at the bottom.

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    Click SAVE + SEND to email an updated statement to your Customer.

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    Receive Payment

    When you receive a payment, go into the A/R tab and click RECEIVE PAYMENT next to the line item, or at the top of the page.

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    Early Payment Discount

    If terms for an early payment discount were established at Invoice creation, then when you select the destination account and the payment amount received, an APPLY DISCOUNT button appears. This will add a calculated line item to the Invoice, reducing the total due.

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    Select Customer, fill in the Reference Number, select a Destination Account, and select a Journal Entry Date.

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    Select the Invoice Lines Mode checkbox to see each invoice separated into line items. To reduce the charges on an invoice (for example, if you agree with a Customer to make an adjustment), click +ADD LINE to add a negative "charge" to the invoice, and mark it paid as well.

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    Click the arrow next to any amount to mark it paid. Click UPLOAD FILE to add an attachment such as a scanned check or a note from your customer. Upload your file or take a photo, then click SAVE. Click SAVE to save the payment information.

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    To create a bank deposit, click on A/R > Payments, then select checkboxes next to any payments that will be deposited and click CREATE DEPOSIT.
    Note that Undeposited funds received appear in the table alongside Deposit # and the "Deposited?" column. A green check means that a deposit has been made which matches the A/R amount. A red X means there hasn't yet been a deposit, or they don't match. If the field is blank, it's in an inconsistent state such as a $0 deposit for a $0 balance.

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    Select the Date of the deposit, the Bank Account, and fill in your Reference Number. Click SAVE.

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    Archive a Deposit to Remove

    If a Deposit has been made in error, it can be archived if it has not yet been reconciled to the bank. Using the down-arrow Archive icon on the deposit automatically creates a reversing journal entry.

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    Once your bank shows the transaction has cleared in your account, click on Bank Accounts and select the account where the funds were deposited.

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    Click the Link icon to match your records to the bank transaction, then click MATCH. You can select the left or right arrows if you have multiple similar transactions. Matching the bank transactions to your invoices provides deep traceability in Accounting.

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    Bank Account Privacy

    Bank Account Numbers ("External ID") are hidden from view by default. to reveal the External ID of the account you're working in, click the see/hide eye icon in the Bank Account title box:

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    Tracing Transactions

    Everything is directly connected. You can follow a bank transaction back to its origin in order to see what original Sales Orders were associated with particular payments you received. Click on the transaction's ID number.

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    Click the Deposit Number.

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    Click the A/R Payment Number.

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    Click the Invoice Number.

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    Here you can see the Invoice information.

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    Scroll down to see the flow from the Bank Transaction all the way back to the Invoice, Items and Sales Order Line.

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